Privacy Policy

1. Information We Collect

We may collect and store the following types of information:

• Personal Information: When you apply for scholarships, sign up for our email newsletters, register for events, or communicate with us, we may collect personal details such as your name, email address, phone number, mailing address, school information, and academic records.
• Payment Information: If you make a donation or pay for an event, we may collect financial information such as your credit card number and billing address. We process this information securely via third-party payment processors.
• Non-Personal Information: We may collect non-identifiable information automatically when you visit our website, such as IP address, browser type, device type, and how you interact with our site. This helps us improve user experience and optimize our website.

2. How We Use Your Information

We use the information we collect to:

• Provide Services: To process scholarship applications, communicate important updates, and support our programs.
• Send Notifications: To notify you of important program updates, deadlines, events, and opportunities related to Rockford Promise.
• Improve Our Services: To enhance the user experience, personalize communications, and improve the functionality of our website.
• Marketing & Communications: To send newsletters, fundraising requests, and other communications related to our mission. You may opt-out at any time.

3. How We Protect Your Information

Rockford Promise takes appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure technologies such as encryption and firewalls to protect your data both online and offline.

While we strive to protect your personal data, please understand that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will continually evaluate and update our security practices to safeguard your information.

4. Sharing Your Information

We will not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:

• With Third-Party Service Providers: We may share your data with trusted partners who assist us in operating our website, processing payments, or providing other services necessary for our programs. These third parties are contractually obligated to maintain the confidentiality of your information.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government investigation.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to collect non-personal information to enhance your experience. Cookies are small data files stored on your device that help us remember preferences, analyze site performance, and deliver relevant content. You can manage cookie settings in your browser, but disabling cookies may limit some features of our website.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we have about you.
• Correction: If you believe your information is inaccurate or incomplete, you can request that we update it.
• Deletion: You may request that we delete your personal information, subject to any legal or contractual obligations.
• Opt-out: You can unsubscribe from our marketing communications at any time by following the instructions in the email or texting “STOP” to any SMS communication from us.
• Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at contact.us@RockfordPromise.org or call us at (815) 627-0491.

7. Children’s Privacy

Rockford Promise does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you are the parent or guardian of a child under 13 and believe we have collected their information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates to the Privacy Policy will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Email: contact.us@RockfordPromise.org
• Phone: (815) 627-0491

Thank you for trusting Rockford Promise with your personal information.